A subheading can elaborate
What did we do?
Avidly started a pilot project together with Hexatronic for implementation of HubSpot CRM. The pilot project ran in May-June 2020 and included the markets for Sweden, Norway, Finland and the United States. In the pilot project a global framework for how Hexatronic should work inside HubSpot was set in place, and later localized for each unit/market.
In June 2020 these markets went live in HubSpot CRM and ran until October 2020 where a decision was made to roll out to all markets after additional functionalities were implemented and tested carefully.
Following Avidly helped Hexatronic roll out the CRM for New Zealand, Australia, Germany and one of their companies Hexatronic Security and Surveillance and later other markets and units will follow.
Since we have multiple markets, business units and teams inside the same portal, it adds to a more complex set up with user access rights.
Other areas where Avidly have helped is to add on processes inside HubSpot such as their recruitment process, this is still in pilot stage with ongoing discussions for global roll out.
Avidly have also implemented a hand over process for leads between marketing and sales to have the different departments collaborate better in the system.